Privacy Policy

• Full name, phone number, email address, and service location
• Payment details processed securely via Stripe (we do not store full card numbers)
• Vehicle make, model, year, color, and license plate
• Messages, inquiries, and booking communications
• Photos and videos of your vehicle taken during service

• To book and confirm your appointments
• To process payments securely
• To send appointment reminders, follow-ups, and aftercare instructions
• To send promotional offers and updates (opt out anytime)
• To request reviews following your service
• For marketing and advertising across our social media platforms
• To comply with legal obligations and protect our rights

We do not sell your personal information. We may share it with:

• Stripe — secure payment processing
• GoHighLevel — our CRM for bookings and communications
• Meta, TikTok, Google, YouTube — if vehicle content is used in advertising
• Legal authorities — if required by law or court order

• By booking, you grant us permission to photograph and video your vehicle for marketing use across all platforms
• License plates may be obscured at our discretion
• No additional consent is required per use
• Notify us in writing before service if you do not consent

By providing your contact information, you consent to receive appointment reminders, promotions, review requests, and service updates.

To opt out: reply STOP to any SMS, click Unsubscribe in any email, or contact us directly.

We retain your information as long as necessary to maintain your service history, comply with legal obligations, and enforce our agreements. You may request deletion at any time, subject to legal requirements.

We use Stripe (PCI-DSS compliant) for payments and secure CRM storage for customer data. No transmission method is 100% secure, and we cannot guarantee absolute security.

Under PIPEDA, you have the right to access, correct, withdraw consent to, or request deletion of your personal information. Contact us to exercise any of these rights.

Our website uses cookies and tracking technologies (Meta Pixel, Microsoft Clarity, Google Analytics, TikTok Pixel) for analytics, performance monitoring, and advertising. You may disable cookies in your browser settings.

Our services are for individuals 18 and older. We do not knowingly collect information from minors.

We may update this Policy at any time. The current version will always be on our website. Continued use of our services constitutes acceptance.

For any privacy questions or requests:
support@diamondshinepro.ca · +1 437-366-4441
Brampton, Ontario, Canada